Home » I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Dispute Resolution by Barbara G. Madonik
I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Dispute Resolution Barbara G. Madonik

I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in Dispute Resolution

Barbara G. Madonik

Published
ISBN : 9780787957094
Hardcover
288 pages
Enter the sum

 About the Book 

I Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing aMoreI Hear What You Say, But What Are You Telling Me? is a fascinating, original, and invaluable tool kit filled with practical information and techniques for mediators who want to use nonverbal communication to their strategic advantage. Employing a proven process, Barbara Madonik--communication expert, mediator, and international consultant--reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.